Your Privacy at 7acb

📥 1. Information We Collect

7acb collects personal information from you in three primary ways: information you provide directly when registering or using the platform, information generated automatically as you interact with the site, and information received from third-party service providers (such as payment processors and identity verification partners). The categories of personal data we collect are detailed below.

Information You Provide Directly

• Registration data: Full name, date of birth, mobile phone number, email address, and a password of your choosing.
• Identity verification documents: National Identity Card (NID) number, passport details, or other government-issued identification documents requested to confirm your age and identity as part of our Know Your Customer (KYC) process.
• Payment information: Your registered mobile wallet number (bKash, Nagad, Rocket, Upay) or bank account details (Dutch-Bangla Bank, City Bank, BRAC Bank, etc.) used for deposits and withdrawals. 7acb does not store raw card numbers — all payment data is handled through encrypted, PCI-DSS-compliant channels.
• Communication records: Messages sent to our support team via live chat, email to [email protected], or any other support channel. These records are retained for quality assurance and dispute resolution purposes.
• Responsible gaming data: If you voluntarily set deposit limits, session time limits, or request self-exclusion, we record these preferences to enforce your chosen restrictions and protect your wellbeing.

Information Collected Automatically

• Device and browser data: IP address, device type, operating system version, browser type and version, screen resolution, and unique device identifiers.
• Usage and behavioural data: Pages viewed, features used, games played, bets placed, session duration, click paths, and referring URLs. This data is used to improve platform performance and personalise your experience.
• Transaction logs: Records of all deposits, withdrawals, wagers, bonus claims, and balance adjustments linked to your account, including timestamps and transaction reference numbers.
• Location data: Approximate geographic location derived from your IP address. We do not access GPS or precise device location without your explicit consent.

Information from Third Parties

• Payment processors: Transaction status confirmations and fraud-flag indicators returned by bKash, Nagad, Rocket, Upay, and our banking partners.
• Identity verification providers: Confirmation of document authenticity and identity match results from KYC service partners.
• Anti-fraud and security services: Risk scores and device fingerprint data from fraud-prevention providers used to protect the integrity of the platform.

⚙️ 2. How We Use Your Data

7acb processes personal data only where we have a lawful basis for doing so. The table below maps each primary processing activity to its lawful basis and purpose.

🤝 3. Data Sharing and Disclosure

7acb does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your information with the following categories of recipients only to the extent strictly necessary for the purposes described in this policy.

Payment Service Providers

To process your deposits and withdrawals, we share relevant transaction data — including your registered mobile wallet number or bank account details and the transaction amount — with our payment partners: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other payment facilitators. These partners process your data under their own privacy policies and are contractually obligated to handle it securely.

Identity Verification and KYC Partners

When you submit identity documents as part of the KYC verification process, we may transmit copies of those documents and your registration data to a third-party identity verification service provider. That provider will confirm document authenticity and return a verification result to 7acb. Document copies are not retained by 7acb beyond the period required for regulatory compliance.

Game Content Providers

Third-party game studios and content providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive a player session token and wager data necessary to deliver their games within the 7acb platform. These providers do not receive your full name, NID details, or payment information. Their data handling is governed by their own privacy agreements with 7acb.

Fraud Prevention and Security Services

To protect the platform and all its players, we share device fingerprint data, IP addresses, and transaction risk indicators with third-party fraud-prevention and cybersecurity service providers. The output of this processing is a risk score used internally by 7acb; your raw data is not retained by these providers beyond the minimum necessary period.

Legal and Regulatory Authorities

7acb may disclose personal data to government bodies, law enforcement agencies, or regulatory authorities where we are required to do so by applicable law, court order, or in response to a lawful request. We will notify you of such a disclosure where we are legally permitted to do so.

Business Transfers

In the event of a merger, acquisition, or sale of substantially all of 7acb's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material change to how your data is handled as a result.

🍪 4. Cookies and Tracking Technologies

The 7acb platform uses cookies and similar tracking technologies (including local storage, session storage, and web beacons) to deliver core functionality, remember your preferences, and analyse how the platform is used. This section explains what types of cookies we use and what each one does.

Strictly Necessary Cookies

These cookies are essential for the platform to function and cannot be disabled. They include session cookies that keep you logged in as you navigate between pages, security cookies that prevent cross-site request forgery (CSRF), and load-balancing cookies that route your requests to the correct server. No personal data collected by strictly necessary cookies is used for marketing purposes.

Functional Cookies

Functional cookies remember your preferences to improve your experience — for example, your preferred language, the last game category you browsed, or responsible gaming settings you have applied to your account. Disabling these cookies may limit certain platform features but will not prevent you from using the platform entirely.

Analytics Cookies

We use analytics tools to collect aggregated, anonymised data about how players interact with 7acb. This data helps us understand which features are most used, where players encounter friction, and how we can improve the platform. Analytics data is not linked to your individual player account in any identifiable way.

Managing Your Cookie Preferences

You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies on a per-site basis. Please note that blocking all cookies may prevent you from logging in to your 7acb account, as session cookies are strictly necessary for authentication.

🛡️ 5. Data Security Measures

7acb implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. While no online platform can guarantee absolute security, the following measures reflect our commitment to protecting the information entrusted to us by Bangladeshi players.

• SSL/TLS Encryption in Transit: All data transmitted between your device and the 7acb platform is encrypted using SSL/TLS protocols. Look for the padlock icon in your browser's address bar to confirm you are on a secure connection.
• Encryption at Rest: Sensitive data fields — including identity document references, payment method tokens, and account passwords — are encrypted at rest using industry-standard algorithms. Passwords are stored as salted hashes and are never stored in plain text.
• Two-Factor Authentication (2FA): We offer SMS OTP two-factor authentication for all player accounts. Enabling 2FA significantly reduces the risk of unauthorised account access even if your password is compromised.
• Access Controls: Access to production systems and personal data is restricted to authorised 7acb personnel on a strict need-to-know basis. All internal access is logged and subject to regular review.
• Security Monitoring: Our platform is continuously monitored for anomalous activity, intrusion attempts, and potential data breaches. Automated alerts trigger immediate investigation and response procedures.
• Regular Security Reviews: We conduct periodic security assessments of our platform infrastructure and data handling practices to identify and remediate vulnerabilities before they can be exploited.

🗓️ 6. Data Retention Policy

7acb retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required to comply with applicable legal and regulatory obligations. The following retention periods apply to the main categories of data we hold.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. If you request early deletion of your personal data (see Your Privacy Rights below), we will assess the request against our legal retention obligations and delete what we are not legally required to retain.

✋ 7. Your Privacy Rights

As a player on the 7acb platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat or by writing to [email protected] (plain text — not a clickable link). We will respond to all verified requests within 30 days.

Right of Access

You have the right to request a copy of all personal data that 7acb holds about you, along with information about how that data is being used. We will provide this information in a commonly used, machine-readable format where technically feasible.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. You may also update certain account details directly through your account settings without needing to contact support.

Right to Erasure

You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn your consent (and no other lawful basis applies), or where the data has been processed unlawfully. We will honour erasure requests except where retention is required by law — for example, transaction records required for AML compliance cannot be deleted on request.

Right to Restrict Processing

In certain circumstances — for example, while you contest the accuracy of data we hold, or while we investigate a complaint — you may request that we restrict the processing of your personal data to storage only, pending resolution of the issue.

Right to Data Portability

Where we process your personal data on the basis of your consent or to perform a contract with you, you have the right to receive that data in a structured, commonly used format and to transmit it to another controller.

Right to Object

You have the right to object to processing carried out on the basis of legitimate interest — including profiling for responsible gaming monitoring or fraud prevention purposes. We will assess each objection on its merits and cease the relevant processing unless we can demonstrate compelling legitimate grounds that override your interests.

Right to Withdraw Marketing Consent

Where we send marketing communications on the basis of your consent, you may withdraw that consent at any time with immediate effect. Withdrawal will not affect the lawfulness of any marketing communications sent before you withdrew consent.

🔔 8. Updates to This Policy

7acb reviews this Privacy Policy periodically and whenever there is a material change to our data processing activities, applicable law, or the services we offer. The "Last Reviewed" date at the top of this page reflects the most recent revision.

Where changes are material — for example, a new category of data being collected, a new third-party recipient, or a new processing purpose — we will notify all registered players via an on-site banner notification and/or an SMS or email message to the contact details registered on your account, at least 7 days before the changes take effect.

For minor, non-material changes (such as clarifications of existing language, corrections of typographical errors, or structural reformatting), we may update this page without direct notification, though the "Last Reviewed" date will always be updated to reflect the change.

Your continued use of the 7acb platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with a material change, you have the right to close your account and request deletion of your personal data before the revised policy takes effect.

For any questions, concerns, or requests relating to this Privacy Policy or to 7acb's data processing practices generally, please contact our support team via live chat on the platform, or write to us at [email protected] (plain text — not a clickable link). Our team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).

Last updated: 1 January 2026. This Privacy Policy applies exclusively to the 7acb platform at 7acb.net and does not extend to any third-party websites, applications, or services linked from or integrated with the platform.