Play Smart, Stay in Control
At 7acb, we believe that gambling is best enjoyed as a form of entertainment — not as a way to make money or escape problems. This page outlines the tools, resources, and commitments we have in place to help every player in Bangladesh keep their gaming experience safe, balanced, and enjoyable.
Safe Gaming at a Glance
Tools Designed to Keep You in Control
7acb provides a full suite of responsible gaming features that are free to use and immediately effective. Whether you need to take a short break, set a spending cap, or step away from the platform entirely, we make it easy to do so.
Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit into your 7acb account. Once the limit is reached, no further deposits are accepted until the next period begins. Limit reductions take effect immediately; increases require a 7-day cooling-off period.
Session Time Limits
Choose a maximum session duration — from 30 minutes to 8 hours — after which the platform will automatically log you out. A on-screen alert will appear 5 minutes before your session ends so you are never caught off guard.
Cool-Off Period
If you feel you need a short break from gambling, request a cool-off period of 24 hours, 48 hours, or up to 30 days. During a cool-off, your account is temporarily suspended and all marketing communications are paused. You can return when the period expires.
Self-Exclusion
For players who need a longer or permanent break, self-exclusion locks your account for 30 days, 90 days, 180 days, or permanently. Once a self-exclusion is active, it cannot be reversed before the chosen period ends — this is by design to protect you.
Activity History
Review your full betting and deposit history at any time from your account dashboard. Seeing a clear record of your activity — including time spent and amounts wagered — helps you stay aware of your habits and make informed decisions about your play.
24/7 Support Team
Our support team is available around the clock via live chat, Bangladesh Standard Time (BST, UTC+6). If you are concerned about your gambling or need help activating any of the above tools, our agents are trained to assist with sensitivity and without judgement.
🔞 1. Age Restriction Policy
7acb operates strictly as an adults-only platform. You must be at least 18 years of age to register an account, make a deposit, or place any bet on the 7acb platform. This rule applies to all players regardless of location, payment method, or game type.
We enforce this requirement through a mandatory Know Your Customer (KYC) identity verification process. All players are required to confirm their age by submitting a valid government-issued identity document — such as a Bangladesh National Identity Card (NID) or passport — before making their first withdrawal, and in some cases before their first deposit depending on the account risk profile.
Why the 18+ Rule Matters
Gambling carries a financial risk that requires the maturity and judgement of an adult. The 18+ age threshold is not simply a legal formality — it reflects our genuine belief that young people should be protected from the potential harms associated with betting and casino gaming. Players who provide false information about their age during registration will have their accounts permanently closed and any winnings forfeited.
⚠️ 2. Recognising Problem Gambling
Problem gambling does not always look dramatic. It often develops gradually — starting as casual entertainment and slowly shifting into something that takes up more time, money, and mental energy than is healthy. Recognising the early warning signs is the most important step toward getting back in control.
The following warning signs may indicate that gambling is becoming a problem. Ask yourself honestly whether any of these apply to your current situation:
🛠️ 3. Player Protection Tools
7acb provides every registered player with a set of account management tools designed to support responsible gaming habits. These tools are accessible at any time from your account settings dashboard and are completely free to use. No minimum bet history or account standing is required to activate any of these features.
Daily Deposit Cap
Set the maximum amount you can deposit within a 24-hour rolling window. Effective immediately when reduced.
Weekly Deposit Cap
Control your spending over a 7-day period. Ideal for players who prefer a broader budgeting window.
Monthly Deposit Cap
Set a hard ceiling on monthly deposits — a useful tool for players who want to plan their entertainment budget in advance.
Session Timer
Choose a session length of 30 min, 1 hr, 2 hrs, 4 hrs, or 8 hrs. Automatic logout when the timer expires.
Reality Check Alert
Receive periodic on-screen reminders displaying how long you have been playing and your net win/loss for the session.
Cool-Off Period
Temporarily suspend your account for 24 hours, 48 hours, or up to 30 days. Marketing is paused automatically during cool-off.
Short-Term Exclusion
Block access to your account for 30 or 90 days. Cannot be reversed during the active exclusion period.
Permanent Self-Exclusion
Permanently and irrevocably close your account. All balances are returned; all marketing communications cease permanently.
🚫 4. Self-Exclusion Options
Self-exclusion is the most powerful responsible gaming tool available at 7acb. When you self-exclude, your account is locked and you are prevented from logging in, depositing, or placing bets for the full duration of the exclusion period you select. This is not a soft restriction — it is a firm, enforceable block designed to give you a genuine period of distance from gambling.
Available Exclusion Periods
- 30-Day Exclusion: A one-month break, suitable for players who need time to reassess their habits or manage a difficult period in their personal finances.
- 90-Day Exclusion: A three-month break that gives you a meaningful period away from the platform with enough distance to make considered decisions about returning.
- 180-Day Exclusion: A six-month break recommended for players who have identified a pattern of problematic gambling behaviour and want a substantial period to reset.
- Permanent Exclusion: An irrevocable, lifelong exclusion that permanently closes your account. This option is recommended for any player who believes they cannot safely return to gambling at any point in the future. Permanent exclusions cannot be reversed — no request to reopen the account will be accepted.
What Happens During Self-Exclusion
- Your account is immediately locked — you cannot log in, deposit, or wager.
- All promotional emails, SMS messages, and bonus notifications are suspended for the duration of the exclusion.
- Any funds remaining in your account balance at the time of exclusion can be withdrawn. Contact our support team to process this withdrawal.
- Your account data is retained in accordance with our Privacy Policy and applicable data retention obligations, but your gameplay access is blocked.
- For permanent exclusions, your account is closed and your personal data is managed in line with our data retention schedule.
How to Request Self-Exclusion
You can request self-exclusion through any of the following channels:
- Log in to your 7acb account, navigate to Account Settings, select "Responsible Gaming", and choose your preferred exclusion period.
- Contact our live chat support team directly — available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6). An agent will apply the exclusion within minutes.
- Send an email to [email protected] (plain text — not a clickable link) with the subject line "Self-Exclusion Request", stating your username and desired exclusion period. We will acknowledge and action your request within 24 hours.
💰 5. Deposit and Loss Limits
Financial limits are one of the most practical ways to keep your gambling within a budget you are comfortable with. 7acb supports both deposit limits and loss limits, each of which can be set independently and adjusted through your account settings at any time.
Deposit Limits
A deposit limit places a ceiling on the total amount you can transfer into your 7acb account within a defined time window. You can set separate limits for daily, weekly, and monthly periods simultaneously — all three limits are active at once, and whichever threshold is reached first will block further deposits until the next period begins.
Example: if you set a daily limit of ৳2,000 and a monthly limit of ৳30,000, and you deposit ৳2,000 before midnight on a given day, you will not be able to deposit again until the following day — even if your monthly limit has not yet been reached.
Loss Limits
A loss limit caps the total net loss you can incur within a given period. Once your net losses reach the limit you have set, the platform will prevent you from placing further bets until the limit period resets. Loss limits are calculated based on actual wager outcomes (wins minus losses), not simply on the amount deposited.
Limit Adjustment Rules
- Reducing a limit: Any reduction to an existing deposit or loss limit takes effect immediately upon confirmation — no waiting period is required.
- Increasing a limit: Requests to increase a limit are subject to a mandatory 7-day cooling-off period before the higher limit takes effect. This delay is designed to prevent impulsive decisions made during a session from undermining the protection you originally set for yourself.
- Removing a limit: Removing a previously set limit is treated the same as an increase and is subject to the same 7-day cooling-off period.
💬 6. Support and Guidance
If you feel that gambling is no longer a source of entertainment and has begun to cause stress, financial hardship, or conflict in your personal life, please reach out. Seeking help is a sign of strength, not weakness — and the sooner you take action, the easier it is to regain control.
Contacting 7acb Support
Our responsible gaming support team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6). You can reach us through the following channels:
- Live Chat: Available directly on the 7acb platform after logging in. This is the fastest way to reach an agent and activate any responsible gaming tool immediately.
- Email: Write to [email protected] (plain text — not a clickable link). Include your username and a brief description of your concern. We will respond within 24 hours.
What Our Support Team Can Help With
- Activating deposit limits, session time limits, or loss limits on your behalf if you cannot do so through the account settings.
- Processing cool-off periods or self-exclusion requests immediately via live chat.
- Answering questions about responsible gaming features and how they work.
- Providing a neutral, non-judgemental space to talk about concerns you have regarding your gambling habits.
- Assisting with account closure and balance withdrawal for players who have decided to stop gambling permanently.
👨👩👧 7. Protecting Minors
7acb is committed to ensuring that individuals under the age of 18 are never able to access or use our platform. In addition to our own KYC verification procedures, we ask that all adult players who share a device or internet connection with children take the following precautions.
Device and Account Security
- Never save your 7acb login credentials in a browser or password manager that is accessible to minors sharing your device.
- Always log out of your 7acb account before allowing children to use a shared device.
- Use a strong, unique password for your 7acb account and enable two-factor authentication (2FA) via SMS OTP to prevent unauthorised logins.
- Do not leave gambling sessions running unattended on a shared screen.
Parental Control Software
If children regularly use the same devices or internet connection as you, we strongly recommend installing parental control software that allows you to block access to gambling-related websites at the network or device level. A range of such tools are available for Windows, Android, iOS, and home router configurations. This adds an additional layer of protection independent of 7acb's own measures.
Reporting Suspected Underage Access
If you suspect that a minor has accessed or is attempting to access a 7acb account — including your own account — please report this to our support team immediately via live chat or by emailing [email protected] (plain text — not a clickable link). We treat all such reports as urgent and will investigate and act without delay.
🤝 8. Our Responsible Gaming Commitment
Responsible gaming is not a regulatory checkbox for 7acb — it is a core part of how we operate. We want every player on our platform to enjoy betting and casino gaming as a form of entertainment that enhances their leisure time, without causing harm to themselves, their families, or their finances.
Our responsible gaming programme is built on four core principles:
- Prevention: We implement age verification, spending controls, and player monitoring systems to stop problems before they develop. Our platform actively flags accounts that show patterns associated with harmful gambling behaviour and proactively reaches out to those players.
- Transparency: We provide clear, plain-language information about the risks associated with gambling, the odds of the games we offer, and the tools available to every player. We do not obscure or minimise these facts in our marketing or platform communications.
- Empowerment: We put the control firmly in the hands of our players. Every tool described on this page is self-service, immediately effective, and permanently free. We never make it harder to set a limit or request an exclusion than it is to place a bet.
- Support: We train our support team to engage with responsible gaming concerns sensitively and constructively. No player who reaches out for help will be discouraged, dismissed, or pressured to continue gambling.
We review our responsible gaming policies and tools on a regular basis and update them in response to industry best practice, player feedback, and any developments in research on gambling harm. If you have suggestions for how we can improve our responsible gaming programme, we welcome your feedback at [email protected] (plain text — not a clickable link).
This Responsible Gaming policy was last reviewed on 1 January 2026. 7acb reserves the right to update this page at any time. Material changes will be communicated to registered players via on-site notice or direct message at least 7 days before taking effect.
Quick Self-Assessment
How Is Your Gaming Habit?
Answer the questions below honestly. If you find yourself answering "Yes" or "Sometimes" to several of these, it may be worth taking a break or speaking with our support team.
Do you spend more money gambling than you originally planned?
Have you tried to win back money you lost by gambling more?
Do you feel anxious or irritable when you are not able to gamble?
Has gambling affected your relationships, work, or daily responsibilities?